https://www.muteprophetband.co...../discount/
I've successfully improved my clickthrough rate on my LTO emails quite a bit by being a bit more genuine, using this style of copy:
But I'm at a loss for where to begin tweaking, really pulling my hair out here, and some help would be greatly appreciated.
Thanks so much.
One thing I'm testing now is moving the supporting copy right below the headline, putting the countdown timer and playlist below it. I'm curious if you have any data on whether that would hurt my conversion rate in your experience - I don't mind testing, but I'd like to minimize losses if there's something glaringly obvious that would hurt me, so if you think I should change it back, let me know. But having it in the "standard" formation is where it was when it wasn't doing as great as I would like.
Do you have data for:
- Bounce rate
- Average time on page
- Click through rate on the page
- Sales
These numbers could point to the problem, or a possible cause of the problem...
I actually spoke much too soon! That one single tweak (putting the supporting copy first, timer/player second) seems to have fixed it. It's still early today, but the first LTO email went out to the first set of traffic to hit this iteration, and so far I'm sitting at a 3x ROI. Here's hoping it keeps running this good - might even pick up when the second email goes out tomorrow 🙂
I love hearing stuff like this Kevin. And I love the honest copy. If I read that, it would totally work on me. It's actually a great explanation to fans, and one that should get many people on your side. Hopefully it holds up.
I would not have expected the player position to have such a big impact, but it's amazing how many little things do.
I'd be curious to hear what percentage of your sales are digital vs physical.
Great job!
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Thanks so much John! I'll admit, I was incredibly skeptical when I first got into MMM a year ago after being burned by another infamous music marketer out there, but this has really been incredible.
My sales are about 35/65 digital/physical, I'd say. Very early on I had a lot of people saying "I would buy but I really like physical copies," so I went with Kunaki's print-on-demand service so the option is there for those who want it, but no upfront costs on my end.
Woah, awesome result!!
Kevin Goetz said
Thanks so much John! I'll admit, I was incredibly skeptical when I first got into MMM a year ago after being burned by another infamous music marketer out there, but this has really been incredible.
My sales are about 35/65 digital/physical, I'd say. Very early on I had a lot of people saying "I would buy but I really like physical copies," so I went with Kunaki's print-on-demand service so the option is there for those who want it, but no upfront costs on my end.
That's really awesome Kevin. Glad you've had the chance to feel a win. That's all it really takes. Sometimes this stuff is easy, often it's hard. But once you see that it's possible, you can't really stop.
I had a similar experience when I started online over a decade ago. I bought a course and was highly skeptical. But I made a quick sale that got me hooked. Once I saw one sale was possible, I knew thousands more were possible. It took me close to a year to really crack it, but once I did the flood gates opened.
That's great to hear you're doing well with physical. I hear a surprising number of similar reports.
Good luck and keep us posted.
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...and then yesterday and all of today so far, zero sales. Is it normal to range so drastically like this? Seems like something's still off, if I can get four sales one day and then none for two days.
variations like that are very normal. It's like roulette. The ball doesn't normally land red, black, red, black, red, black. It lands red, red, black, red, red, red, black, black, black, black, red, etc.
This is why we talk about statistical significance. It's not about what happens on one day. It;s about what happens over weeks or months.
Even when I spend $100 plus per day, I still have days with no sales, and then days with a massive amount of sales. But over the year I convert consistently. You also need to think about who was entering your funnel a week ago (depending on when the LTO hits). A lull in subscribers a week ago will likely mean a lull in sales today.
What is your daily budget?
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I'm just doing $10/day for now, converting consistently at about $0.40 per subscriber. Now that you mention it though, the funnel start day for today's LTO push might have been a day where the costs spiked (I assume conversion optimization did something weird) and I was paying closer to $1 per subscriber. So hopefully it'll even out - I"m just nervous, this is the closest I've ever been to finally being able to start scaling up, and I keep sort of waiting for the floor to fall out and realize it's back to the drawing board haha.
Gotchya, yeah, I'm sure you just need more time and more subs for things to level out.
Once you have a basic win, it's never really back to the drawing board completely. But the bottom drops out many times over. Then you just start a new campaign applying the winning principles.
The important thing is to realize that this is a long game. You are buying an audience. Whether you turn an immediate profit or not, so long as you are getting close, you will be able to turn to this list over and over again for years to come with every new product you create and your subscriber value just goes up and up.
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Thanks John, that calms the nerves a bit. Couple other questions along these lines, if you don't mind.
At this rate of subscriber growth, I'm not too far off from my first 1000. Is it worth creating a lookalike audience from those initial signups? I guess my concern is if this is made up only of the "main list" and not the "customer list," would Facebook also populate the lookalike audience with people unlikely to take the LTO, since that's the only reason someone would still be on the main list in the first place?
Also, about your campaign spacing of two emails with a 3-day gap? If we have more content we could hypothetically share, is it worth doing three emails each with a 2-day gap instead? Or does that risk being too much content too fast and prompting unsubscribes?
Hey Kevin,
I personally think it's worth trying just about any lookalike audience you can think of. They won't all succeed, but some will surprise you. You're correct that you will be cloning profiles of those that didn't buy, but you will also be cloning profiles of people who subscribed. With the added filtering of Facebook's algorithm, it could still work out. But it could just as easily flop. Customers are certainly better, but you're going to want to have a decent number of them before starting with that.
Another thing you can do is to take a music video and use it in an ad that runs to your squeeze page. This video ad may not convert as well as your normal ads, but the sales will at least off set the costs of promoting your video. Once you get 10,000 views or so you could create a lookalike of people who have watched at least 75% of the video. That can work well. Conversely, you could just invest in a video view ad at a loss and think of it as an investment. Simply because video views are so cheap by themselves. These are just options.
I have actually been shrinking the gaps in my own funnels. Right now I'm working on a 1 day, 2 day, 3 day, then LTO every day for three days, kind of schedule. I do feel like big gaps early in the funnel give people a chance to forget. By upping the frequency will always up the unsubscribes. That said, it's likely those people aren't your potential buyers anyway. Only word of caution is that you might not want to push off the LTO too far by adding a ton of pre-LTO content.
Pretty much anything can work and is worth trying if you think it might go over well with your audience.
I can see that you are on the cusp of branching off on your own and trying things. That is when things usually really start to click for people. I have a good feeling about your long term potential with this.
How many sales have you had with these 1000 subs and are the 1000 subs all generated recently through what you've learned in MMM or are they carryover from earlier efforts?
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So I noticed something possibly strange I thought I should mention here. I was monitoring the stats on my website, and it logged several clicks on the PayPal button on my LTO, but no sale. Why would someone be so primed to buy that they actually go as far as to click the PayPal button but still back out? I listed the price multiple times before clicking, so it wouldn't be some kind of surprise there...I'm very confused. Is this normal to an extent, or is there maybe some kind of problem with my order buttons that are causing people to back out at the last second?
Hey Kevin,
This is actually very normal. It's called cart abandonment and believe it or not, the average cart abandonment rate is 67%.
Here is an explanation of what it is and some of the causes: https://en.wikipedia.org/wiki/.....nment_rate
So long as you are seeing sales and your rate is lower than that, I wouldn't worry too much.
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Can we also retarget the guys who clicked but did not buy?
Im not sure the FB pixel can pick that up if we are using just the PP button, but we can definitely do that if we are using a webstore service like Shopify (or Ecwid in my case) - it shows up as "Add to Cart" or "Initiate Checkout" conversion on Facebook and then we can retarget those guys.
Sort of. You can target people who have landed on that LTO page, and exclude people who have hit the purchase thanks page. It doesn't go as far as to log people who click the PayPal button but don't buy, but I haven't found I need that level of precision. I do also use a dynamic catalog retargeting ad with Shopify for stuff like shirts though, I just like the MMM theme more for the initial funnel and LTO.
Also, are you the same Alexander Osipov from Imperial Age? If so, a lot of people on my list for Mute Prophet are also familiar with you guys since we seem to be the only two symphonic metal bands using MMM. Maybe we could do some kind of collaboration at some point?
Great to see you guys networking. Hope you're able to do something. I'm also glad that you see the benefits of the MMM theme over the Shopify site builder, at least for the funnel.
In addition to what Kevin said, and depending on what shopping cart you use, another thing you can do is create a clone of the sales page (and hide it from the search engines for SEO reasons), and then add that to your "return to site" option. Then you can create a custom audience of just people that have landed on that page and retarget them as these will effectively be the people that abandoned the cart.
It won't get people that just hit the back button but it will get many of them.
But to my mind you're better off just retargeting everyone that hist the sales page and/or the LTO page since all of that traffic is very valuable.
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2 John
Agreed. And on top of that, we have to switch our LTO sale button to Shopify anyway for the sake of Soundscan reports...
2 Kevin
Yes my friend, that is me :)) How many people do you have on your list? I currently have only 3800, building at about 0.4-0.5 USD per subscriber. But my main thing right now is optimizing the funnel, traffic seems to go quite well (at least there are more people than I can pay for at this cost).