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12:06 pm
February 8, 2015
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QuoteThis is my first time visiting the forum. I go to edit my profile and this message comes up over and over:
Profile form could not be found: [Account Settings]
You might try the forum - toolbox - housekeeping admin form and reset the profile tabs and menus and see if that helps
What do I do?
10:25 pm
June 7, 2011
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Hey David, welcome to the forum. This is a first. I'll look into it and get back to you on this.
Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.
4:56 pm
June 9, 2011
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Hi David,
This is Steve from support. Is this problem still persisting? If so let me know. What I can try to do is login to your profile and see if I can get the edit profile screen.
Worst case scenario is we have to set you up another account, but I'd like to try this first.
Let us know. Thanks!
4:59 am
August 26, 2015
OfflineThis is the first time I've visited the forum, and I'm having the exact problem David is. Has anyone found a solution?
7:15 pm
January 31, 2012
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Hi Jason,
Welcome to the forum. This likely has something to do with a Wordpress update, but we're looking further into it to see if we can resolve the issue.
Sorry for any inconvenience. Please let us know if we can ever help with anything else.
This is a signature file. You can edit your own by clicking "profile" and selecting "Edit Signature". You can make it an image, or just plain text. You can also link it to wherever you like. Perhaps your Squeeze Page?
12:01 am
June 7, 2011
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Hey guys, it should be fixed now. Let me know if you continue to have any issues updating your profile. Thanks for bringing the issue to our attention.
Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.
All issues are currently resolved to my knowledge. If anyone continues to have bugs in the forum, please let me know. Thanks.
Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.
2:51 pm
May 15, 2020
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I'm having this exact same issue. See attached screen shot.
4:27 pm
June 7, 2011
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Hi Stuart,
Thanks for bringing this to my attention. I'll need to bring my coder into fix this. I will update you once working again. Thanks!
Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.
12:42 pm
June 7, 2011
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Hey Mijo,
There is currently a bug with the latest version of this forum. I am working with a developer to fix it and will let everyone know once it has been taken care of. My apologies for the inconvenience.
Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.
8:07 am
January 3, 2021
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Hi John and Steve, I'm having the exact same issue with the profile edit.
12:28 pm
June 7, 2011
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Hi,
The issue is now fixed. Please try again. If it does not allow you to edit your profile then please refresh your cache and try again If you still have problems please let me know.
Cheers!
Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.
9:50 am
May 15, 2020
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Hey John, I still am not able to edit my profile / add an avatar. I've tried doing it in other browsers and I get that same message as before:
Profile form could not be found: [Account Settings]
You might try the forum - toolbox - housekeeping admin form and reset the profile tabs and menus and see if that helps
Not a huge deal, and no huge rush, I've got more important things I'm working on trying to get my cost per subscriber down and figuring out which image & ad copy works best, etc. But I figured I'd let you know, thanks for all your help as always John!
11:34 am
June 7, 2011
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Hey Stuart, looks like there is an issue where when the forum requires certain updates it breaks this feature, which then requires a refresh on my end. I refreshed things and it's now working again. Best to go and edit your profile sooner rather than later, in case it happens again.
If anyone else is experiencing the same problem and reading this at some future date, please let me know if the issue resurfaces, as I won't tend to see it unless someone points it out.
Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.
6:19 am
May 15, 2020
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Awesome, thanks John. I got my profile edited and I added an avatar 👍
11:53 am
June 7, 2011
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Awesome. Glad that finally got sorted for you!
Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.
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