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February 19, 2014
7:53 pm
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Hey John,

 

When I conceived of my monthly meditation program (which will be ready to launch in a couple of months) I imagined doing weekly guided meditations that would be automatically sent to members' inbox each week if they can't make the call, as well as a monthly focus with either an interview or an in depth training using a screencast (the system I teach is complex so it really lends itself to screencast trainings.) 

 

My concern is whether members will feel like it's overload to get one message a week from me... that if they're not keeping up for whatever reason, it will start to feel like nagging rather than supporting, or it will compound a guilty relationship to practicing.

 

With meditation, the whole point is to keep a steady practice so I think the weekly guidance is a good idea (even possibly more than once a week) but you can't force it and you can still get a lot of benefit even if you're not maintaining your practice weekly.

 

So I'm wondering what you think about people getting an email a week and if there's a way to structure it so they have more choice about whether to check in, but the people who really want it can get easy access and/or helpful reminders if they choose?

julianna raye

February 19, 2014
9:20 pm
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You would know your market better on this one, but I think your concern is completely valid. On the one hand, once a week is what these people need. On the other, if they start flaking they might think they are not using it and cancel.

This is just me spit-balling, but what if you did something where you explained that people have very differing thresholds so you have created a weekly class for the self motivated, but you will only promote one class a month so as not to overwhelm them. So you send out several reminders the week of the big one, but tell everyone in each class that if they would like more, you do it once a week. But to avoid overwhelming anyone they need to set their own reminders. So you position it more like one is mandatory, and the rest are extra credit. You might word it a bit more gracefully, but you get the idea. That way you give everyone as much as they can handle, but don't create a situation where people feel like they are not getting what they paid for if they actually want a little less of a commitment. 

Just one idea.

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February 21, 2014
4:34 am
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looks like my membership software allows users to opt in for weekly content delivery in addition to monthly so that might be a good way to go... offer members the option to opt in (and out) at the level they choose... 

julianna raye

February 23, 2014
10:53 pm
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Maybe, but I think many will select weekly because it sounds like more, but then potentially not do it and you lose them. Honestly, I would just pick one and go. You can course correct later if you see people dropping off. Maybe survey your list and ask what they would be more interested in?

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February 24, 2014
4:40 am
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In that case, I'm going to see if the conference call system let's me keep the same call in info. If so, I'll just post a calendar on the front page of the members area with the date, time and call in details of the upcoming month's live calls and I will just send out a message once a month...

julianna raye

February 24, 2014
10:49 pm
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Actually, I was sort of going against my own original advice along those lines. That would work, but it might be best to keep it simple and come up with one plan. Do whatever seems most common sense. then take the temperature after you have some customers in there and see what they want. Or more importantly, how they act. I personally like simple solutions. You can change it later.

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