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May 4, 2013
10:03 pm
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ps if my teacher's organization would be interested in further promoting the program, can you make any suggestions as to how that could be done most effectively? The kind of feedback I'm getting is incredibly positive. People are loving the presentation from an educational standpoint, it just doesn't appear to be converting. I'll be leading an upcoming retreat next weekend so it might be good to time another email after that. 

julianna raye

May 6, 2013
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I don't think you have enough data yet. You really don't know until you go out to cold traffic. Existing friends and fans don't really give you any data that you can use for the long term.

1% isn't incredibly bad, many markets make a lot of money converting at 1% and that's sort of a base line of "decent" with most affiliate products, especially ones that cost $100 or more. Still, you want to try and improve it.

I'm not totally clear on what you have going on here though...

Is http://howtomeditatewithmusic......ith-music/ the actual webinar that people are signing up for or is it a landing page that takes people to a sales page? I don't see any button to order or do anything but you may have that on a time delay and I just haven't been there long enough. 

The video looks very pro, but it feels like a sales video to me more than a webinar. I always expect a more classroom like experience in a webinar. But I would expect to see something like this on a sales page. I'm just a little confused about the order of events here. But I definitly wouldn't scrap it yet, it's just not as intimate and one-on-one-feeling as I think a post-sign up experience should be. But who knows, it's all in the numbers.

I think that http://mindfulnesswithmusic.com/ is a great looking squeeze page. I'm used to seeing the name and email address fields and I would assume that displaying them might get a slightly higher conversion rate, but I could definitely be wrong there.

The good news is that you sold one to a total stranger. That's a strong indication, if not proof, that this will work and it will sell. You just need to fine tune now to get things up to where they need to be. 

Whenever I'm unclear as to how to do that I just try to envision being on the street and needing to stop a perfect stranger in their tracks and convince them to buy something. If you're life depended on it, how would you get them to buy? This always puts me in a much more one-on-one mind frame. It's that genuine dialogue between two people that usually results in sales. The more we can duplicate that with our sales material and process, the better.

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May 7, 2013
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Ok that's really helpful. I expected a better conversion from my teachers list although I did get lots of positive response. The animated presentation is what clickbank affiliates send traffic to and what I'm linking to in my article writing. I call it a webinar but I know that's a misnomer... it's a hybrid between educational vid and sales presentation and I do have a buy button timed to come up 3/4 thru. Once I do the first live webinar, I'll also have the option to send people to the replay. It goes into greater depth on the educational stuff than the animated presentation, and there's a Q&A at the end. 

 

In other good news another stranger just purchased as a result of the sales funnel I set up on the animated presentation page. Instead of purchasing immediately, they signed up for my free video. Then after getting more familiar with me as a trainer they were re-directed back to that same video where they purchased. I'm encouraged because only @ 10 peeps who are not friends/family signed up to that list.

 

I've been hesitating on sending cold traffic to the animated presentation because I'm focusing my resources on the live presentation. The live presentation will be more of a classroom and I think people will appreciate being able to ask questions and engage with me directly about their meditation challenges. But I should probably diversify my efforts so I can start to see whether it's all working the way it needs to. Would you recommend facebook ads as the best source of traffic to the animated presentation?

 

I think at some point I might create an 8-10 minute version of the presentation and split test it against the longer one. I think the current one might tip a bit heavy on information... 

julianna raye

May 7, 2013
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So what are you doing for your follow up after the webinar? I usually only make about a third of my sales during the actual webinar. The remainder come in over the next 3 or 4 days while I do my follow up and ultimately give a last call on the discount, or whatever I'm offering to webinar attendees.

I'm still kind of unclear on the difference between the webinar and the replay. It sounds like your saying the replay has more info and is more interactive. I don't know why you would do it differently. I also would personally be a little put off if I signed up for a webinar and got what was obviously a recorded presentation. I think you might do better to call it a video presentation, class, or some other thing if you're not going to give an actual webinar. I think one expects more of a live event kind of thing with a webinar, even if it is pre-recorded. But maybe thats just me. Aagain, it's all in the numbers, and you are getting conversions from strangers. So I'd just keep driving traffic and see what happens. Maybe test an alternate version later.

I'm also unclear why you are talking about sending traffic to the main video as apposed to the squeeze page. If I was promoting what you are I would have a funnel that went something like this...

1. Drive traffic to a squeeze page where I promise a free online class.

2. Send people to that class and then make the pitch near the end.

3. Follow up 1: Follow up with a replay/reminder that has the order button displayed the whole time. An expiration clock would also help.

4. Follow up 2: Then follow up with some testimonials and/or another angle as to how the course will benefit them.

5. Follow up 3: Let them know that the special discount is going to expire tomorrow.

6. Follow up 4: Final notice email, the offer expires tonight.

I'd send each email every day with a possible pause of a day between 2 and 3. You could also merge emails 2 and 3 if you wanted a shorter funnel.

Once you had that dialed in I would add a second promotion to the funnel for a few weeks down the line (broken up with at least one non-sales oriented piece of content). This could be a product of yours or even an affiliate product. Ideally a cheaper product of your own (for those who resisted because of price). Then you could upsell those people on your initial product with some kind of a special deal the haven't been exposed to yet.

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May 12, 2013
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This is perfect... you answered my question before I asked it! I'm doing everything correctly as far as sending people to a registration page for a live event and then following up with the replay. But I was unclear about the sales funnel on the replay, so thanks for spelling that out. 

 

What I meant about the replay vs. the animated presentation is that once I've done my first live webinar, I'll have the option to send cold traffic to the replay of that, instead of to the animated presentation. Isn't that how the evergreen system works... you send people to a replay webinar? Have you found that effective? And do you think that would be more effective than sending them to the animated presentation they are currently being directed to?

 

Question about the follow up: on follow up 1 when you say the order button should be displayed the whole time, is that something that happens within the body of the aweber message, or do you mean I send them to a page with a sales button and expiration clock?

 

Regarding the second promotion, I'll be offering a monthly membership program. So, I would be pitching that and then if they purchase, give the opportunity to get the original product at half price, for example. Is that correct?

julianna raye

May 12, 2013
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Julianna Raye said
 

What I meant about the replay vs. the animated presentation is that once I've done my first live webinar, I'll have the option to send cold traffic to the replay of that, instead of to the animated presentation. Isn't that how the evergreen system works... you send people to a replay webinar? Have you found that effective? And do you think that would be more effective than sending them to the animated presentation they are currently being directed to?

I'm still a little unclear about what you're saying/asking here. The way an evergreen system works is exactly like a live webinar would work. You just have everything running with expiration scripts so that it's a rolling expiration date instead of a fixed one. So I would send a new subscriber to what was for all intents and purposes a live webinar (though you couldn't actually call it live), and then you would follow up a day later with the replay link. I would never bi-pass the pseudo live event.

Question about the follow up: on follow up 1 when you say the order button should be displayed the whole time, is that something that happens within the body of the aweber message, or do you mean I send them to a page with a sales button and expiration clock?

One disclaimer... there is no real "should" here, this is just what I would do. Others might do it different with lots of success. But in this instance I am just talking about the order button that displays below the video. Many people will go to your live webinar but decide not to make an impulse buy. They might think about it and go to your replay to buy later. In my opinion, you don't want to make those people wait for 30 minutes to be able to order. Another way you could do it is to create one link for the first replay video with an invisible buy button that appears at the appropriate moment, and then a second duplicate replay page with the buy now button always present and use that for all of the remaining follow up. I have done it both ways.

Regarding the second promotion, I'll be offering a monthly membership program. So, I would be pitching that and then if they purchase, give the opportunity to get the original product at half price, for example. Is that correct?

I'm not clear what you're asking here. The idea with a webinar is that you give some great free content away during your presentation and then you offer a product that compliments what they just learned at some sort of a limited time discount. If you wanted to have an upsell after the order you could, and probably should, do that as well. The idea with the upsell is that it's either similar content at an even better price (so it's hard to rationalize passing on), or you offer something that will make the original product, better, faster, cheaper to implement, or more productive.

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May 13, 2013
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I'm not clear what you're asking here. The idea with a webinar is that you give some great free content away during your presentation and then you offer a product that compliments what they just learned at some sort of a limited time discount. If you wanted to have an upsell after the order you could, and probably should, do that as well. The idea with the upsell is that it's either similar content at an even better price (so it's hard to rationalize passing on), or you offer something that will make the original product, better, faster, cheaper to implement, or more productive

 

I'm referring to this statement: "Then you could upsell those people on your initial product with some kind of a special deal they haven't been exposed to yet."

 

You're saying if they didn't buy the original product, offer them a less expensive product and then upsell the original product at a discount?

 

 

julianna raye

May 13, 2013
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Basically, yes, or you could do the same with your upsell. You don't have to at all, but it saves you from creating another product and brings in the people who were resistant because of price. I get a lot of people who consider buying, don't, and then when I offer the same product months later at a cheaper price they jump on it because that old inner debate is reawakened but the price resistance (which is usually what stops people) is removed. That's just what I would do. You could change things up a lot. But those fundamentals are solid and work pretty well.

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May 15, 2013
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Ok great, thanks!

Regarding the replay sales funnel, I'm using an evergreen system that enables me to give the replay a live feel, offering people a chance to type in a question and get a real time response via email, showing other guests viewing the replay at the same time, etc.

 

I can set a timed event for a buy button and scarcity clock. I'm thinking half my list won't make it to the live event, but sounds like you're saying whether or not they've had that initial exposure to the product, make the buy button on the replay viewable from the start. That's how you would choose to do it?

julianna raye

May 15, 2013
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Assuming I'm understanding everything correctly, then yes, usually that's how I do it. My thinking is that the most interested people do go to the live event. Many of them don't buy right then and there but come back later to buy. That most impactful email will be the replay email. My concern has always been that those most interested people would come back to buy after having a day to think about it but then see no buy button and just move on. Who wants to sit through a whole presentation that they've already seen?

The only time I've done anything different is when occasionally I will make two replay pages. On the first replay email I send them to one with a disappearing button. On the second follow up I send them to a duplicate page where the button appears the whole time for the reasons stated above. Then I sometimes send them straight to the sales page for the last two (final notice) emails.

That is not so easy to do with the system I use so I only do that when I am running a one off event.

The only other thing I'm unclear on is that I seem to remember you saying that you are using the live chat aspect on the replay. I'm unclear as to why you would do that, given that it's obviously not live. But I might be remembering wrong. I only do the q and a in the real time events. But as always, whatever gets you the results you re after...

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May 16, 2013
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It's just a feature that enables them to email me a question on the spot as they're watching the replay of the webinar. I like the fact that in case someone thinks of a question right then and there, they are free to ask me. I think it could be a nice way to engage people in what might otherwise be a completely passive process. 

 

I have a question about some results i got running a fb promoted post. The goal was to get signups to my webinar. If they clicked the link they got to the registration page:

 

$45 spent, 4,446 impressions, 9 likes, CPL: $5.00, 81 clicks, 1.822% CTR, CPC: $0.56, post likes: 30, link clicks: 44, Average position: 19

 

Could you analyze that data and let me know your thoughts? Is it below average, average or above average?

Also, What's CPL? And what's the difference between clicks and link clicks?

 

Many thanks John!

 

 

julianna raye

May 17, 2013
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Julianna Raye said
It's just a feature that enables them to email me a question on the spot as they're watching the replay of the webinar. I like the fact that in case someone thinks of a question right then and there, they are free to ask me. I think it could be a nice way to engage people in what might otherwise be a completely passive process. 

Cool, interaction is great. I just wouldn't personally try to create a "real time" feel in a replay. But whatever works.

 

I have a question about some results i got running a fb promoted post. The goal was to get signups to my webinar. If they clicked the link they got to the registration page:

$45 spent, 4,446 impressions, 9 likes, CPL: $5.00, 81 clicks, 1.822% CTR, CPC: $0.56, post likes: 30, link clicks: 44, Average position: 19

Could you analyze that data and let me know your thoughts? Is it below average, average or above average?

Only thing that really matters to me is the cost to acquire each lead. You list $5 as the CPL but that looks to actually be the cost per "like", is that right? I place very little value on Facebook likes, at least compared to email leads. I don't personally go after likes much at all. I would drive everyone to a squeeze page, or if you prefer to keep it on FB and possibly get cheaper clicks you could set up the FB squeeze page I gave you last month. As for analyzing the data, it's all about the cost per lead, the conversion rate of the product, and the subscriber value. If your course sells for $100 and you pay $5 per lead you need to have a 5% conversion rate to break even. Beyond those, the rest of the stats are sort of irrelevant. If that is $5 per like then you'll want to change that up. I don't personally use promoted posts very much though, I tend to go straight to the landing page with a direct ad, for no real reason other than that is what I've always done.

Also, What's CPL? And what's the difference between clicks and link clicks?

I addressed some of this above but normally CPL is cost per lead, but your stats read like that means cost per like, which at $5 would be terrible, if that's the case. Again, I don't really do much in the way of sponsored posts so I don't recognize that stats break down but i assume clicks is the number of people who clicked on the ad, and link clicks is the number of people who clicked on the link in your post, but I'm just guessing there.

What made you want to go with sponsored posts as apposed to a traditional ad?

 

 

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May 17, 2013
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I was giving a friend's company a try but they mainly promote for really big brands. They were allowing me to do a really small budget and they have a very sophisticated system to analyze the target audience so I wanted to check it out. I realized after the fact that big brands are probably more interested in seeing lots of social engagement on their fan page and not as concerned about picking up email leads. We did one post that got tons of activity, 750 likes and 86 shares, but only 9 leads. It looked sexy but it wasn't the result I needed.

It took me til half way through the campaign to realize what wasn't working and adjust our strategy, then I started to see better conversions. I thought maybe they had better access to information on consumer patterns that I wouldn't have access to running ads on my own. But I think maybe that's not true, based on the results. Either that or they just aren't designed for getting leads. 

Sounds like you've had some solid success with fb ads. Maybe I will try that for the next go round. I still feel a bit clueless about writing the ideal copy and having the ideal pic etc. but it seems like you just have to play with it until you get decent results.

As a general rule, how much should my fb email leads be costing me? 

Here's another question: I have been writing articles for a big wellness mag... I'm wondering whether I should budget for promoting those articles on fb to build awareness. Any thoughts on that?

Also, I'm debating between 2 webinar replay systems. One is more elaborate: easywebinarplugin.com and the other is more utilitarian: http://www.marketingshow.com/f.....-template/ The first one appeals because it looks and feels more pro and the second one appeals because it's mobile friendly and easy. Any thoughts about which would see better conversions? 

julianna raye

May 18, 2013
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also, what's your opinion of services like getsubscribers ? seems like the easiest way to go if the leads you get are decent...

I've been trying opt-intelligence. They say the leads are fresh and they are people responding specifically to my offer... I create an ad that describes my program, specifically. But I'm finding when I get the leads, the open rate is really lousy... 3% - 8% doesn't make sense to me...

julianna raye

May 21, 2013
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I'm running my first live webinar tomorrow eve. I'd love your feedback on the replay systems I mentioned. Thanks John!

julianna raye

May 22, 2013
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Hey, sorry, busy few days. There is no average as far as how much a subscriber should cost. It's really just a matter of subscriber value. then your task is to find traffic sources that can deliver subscribers for less. I have paid between .20 and $5. Totally depends on the funnel and what you can afford.

I checked out those sites but I didn't see an easy to find demo of the replay landing page. Feel free to post a a screen shot. But I really don't know why you would need another tool at this point. Your main webinar platform should definitely have a replay page. You can also just create a simple page in wordpress or any other format. A replay page is just a video and a button below it. Not much more to it aside from design.

I'm skeptical of getsubscribers and my feeling is that it's got to be low quality traffic that won't convert well. But if it worked it would be great. If you try it let us know how well it works and I'll do the same.

 

 

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May 22, 2013
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I tried opt-intelligence and wasn't too keen on the results. I set up an ad and they said the leads were from my offer specifically but my open rate was 4.7%

 

Right now I'm having a really hard time finding an affordable source of leads. This week I tried a couple of solo ads in different lists which has worked out to roughly $12/lead. Last week I tried a fb post and the results were @ $9/lead. Then there's a matter of getting people to show up to the live event or replay. 

I'm thinking about revisiting your bing and yahoo module. Any other suggestions to get costs down? 

julianna raye

May 22, 2013
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also don't you use the evergreen business system for your replays and something else for live webinars?

I didn't think I'd be able to add a timer and other elements to the replay on my webinar company and I also think less expensive solutions like join.me are close to providing much cheaper solutions for live webinars (they are in the midst of adding the ability to record meetings) so I don't want my live webinar company to host the replay...

julianna raye

May 24, 2013
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Julianna Raye said
I tried opt-intelligence and wasn't too keen on the results. I set up an ad and they said the leads were from my offer specifically but my open rate was 4.7%

 

Right now I'm having a really hard time finding an affordable source of leads. This week I tried a couple of solo ads in different lists which has worked out to roughly $12/lead. Last week I tried a fb post and the results were @ $9/lead. Then there's a matter of getting people to show up to the live event or replay. 

I'm thinking about revisiting your bing and yahoo module. Any other suggestions to get costs down? 

I honestly think you're getting a little too creative for this early out. I have never really used services like that. They can work but generally whenever there is a middle man like that I am suspicious of the quality. I think if anything these sources are best for financial offers as there is such a general appeal and they tend to be the most abundant lists. I can't imagine sources like these being very good for offers like yours and mine.

You could try Bing but my first go to is always Facebook. You should be able to make that work. But I wouldn't try any of these ancillary options to start. I would just find people that are interested in a competing/similar person, website, company, magazine and create an add for them, using "precise interests". And I would manage my bid price instead of letting FB optimize. That traffic is usually pretty decent and if you are not converting over 20% I'd start playing with the squeeze page to see if maybe that is the issue. For the meditation niche I would be surprised if you couldn't pick up a lead for $2 each, max. Probably less. But that of course is just a guess. It takes quite a bit of fidgeting before you can really get the whole ad to conversion thing dialed in. At least it does sometimes.

... An unrelated request... This thread has become quite varied with many different questions and themes in it. Would you mind starting a new thread each time you have a new question? That way people can find the answers they need a bit easier, as there is a lot of good info here.

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May 24, 2013
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Julianna Raye said
also don't you use the evergreen business system for your replays and something else for live webinars?

I didn't think I'd be able to add a timer and other elements to the replay on my webinar company and I also think less expensive solutions like join.me are close to providing much cheaper solutions for live webinars (they are in the midst of adding the ability to record meetings) so I don't want my live webinar company to host the replay...

Whenever I use EVBS I use it for both the replay and the event. I sometimes use a simple blog page for the replay as well, but that's mostly when it is a one off event, and it's not often.

What I meant when I referenced using one for live and one for recorded is that when I am doing something that is completely live I tend to use Instant Teliseminar. But they aren't very good for sales. Lousy looking landing pages, not screen capture, and the pop up buttons suck. But if it's a recorded presentation I usually do the whole thing in EVBS. Whether it's a one off or an evergreen funnel.

EVBS now also has a live webinar option which I haven't used yet, but it has a seperate fee that is pretty reasonable.

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