Thanks John for a great lesson!
I really like this one, so I'll definitely be getting it set up soon. I made a Christmas album a few years ago, and I'm always trying to think of ways of promoting it during the holidays. I'm also planning on doing a lot of performing of Christmas music on Street Jelly.
I use PayPal for my shopping cart, but I have found that a lot of people click away after making their purchase. It usually takes about 10 seconds to be redirected back to my website after they enter their credit card information, and a lot of people don't wait. So, I was wondering if it would be wise to have them click on the order button after they fill in the address information. Do you think I would loose too many customers if they paid for it after they filled out their shipping information? Would most people fill the form out right away or come back to it? I don't want to be spending my time e-mailing people to get them to fill out the form, but I don't want to scare people away before they pay for it either. Any thoughts? A more seamless shopping cart perhaps?
- Doug Clyde
ALBEDO MUSIC
- Doug Clyde, ALBEDO, http://www.albedomusic.com
Hey Doug,
Really glad you liked the lesson. I enjoyed putting this one together.
I know what you mean in terms of people not waiting for the redirect. I'd probably just use the aweber/paypal app and add the customer to a customer list automatically and then set your welcome email up to deliver the product or information about shipping times. If a person did not fill out the form then I would just have a copy and paste email which you send out to them.
Can't you set it up so that Paypal passes a shipping address? I don't use them so I'm not sure, but I believe you can. You might reach out to Paypal on that.
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Thanks John,
That's a good idea. I'll have to set it up that way. Yes, PayPal supplies me with the e-mail and address of the person who purchased the product. It just doesn't allow a way for them to add multiple addresses for their friends. At least no way that I know of.
Now I just have to worry about whether I have enough physical CDs to fulfill orders or not. I usually don't print very many, most of my sales are digital. I go through a company called Disc Makers for mass production of CDs. They usually take about 3 weeks to produce more (at the cheapest level). If anyone knows of a cheaper or faster company let me know!
- Doug Clyde
ALBEDO MUSIC
- Doug Clyde, ALBEDO, http://www.albedomusic.com
P.S. The cheapest CD production I could find was $205 for 100 CDs in slim cases (includes shipping). Jewel cases would be $255 for 100, $165 for 50, or $57 for 10 (all prices include shipping).
- Doug Clyde
ALBEDO MUSIC
- Doug Clyde, ALBEDO, http://www.albedomusic.com
Hey Doug, sorry, I didn't make the connection that we were talking specifically about the gift for a gift strategy. Yes, for that strategy you would need to get people over to the thank you page with the web form on it. But you could still add the customer to a customer list and then add a welcome email with a link to the thank you page in it, for anyone who skipped it. But I'd also follow up. For example, with MMM, about a third of the people who order don't follow instructions on the thank you page and I need to send them a follow up email with registration instructions. It's just part of it.
Re: shipping prices, Discmakers is the industry leader. Obviously the more you order, the less you pay.
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Hey John!
I think this is a great sales push format. Definitely felt like my sales were going stagnant, but this helped me think of some different ways to sell music. Already some people that like my group stated that they would definitely buy my music for their friends and family. So, I am definitely excited to launch this and get back to you with some of the results.
One question I have is regarding if you think it's a good idea to set up a separate sales site. All of your marketing lends toward having stark sales pages for converting sales, but the issue I have is that in order for me to do that I will have to change the layout of my entire site (which I guess isn't terrible - but I feel like it detracts from our style, as you mentioned in the site report card). The other answer would be to have a totally different site for sales and squeeze pages alone. But I'm curious if the added cost and maintenance are worth it in your opinion.
http://www.hydrogenskyline.com.....tmas-2014/
^ here's my "gift for a gift" promo sales page to give you an idea of what I mean.
Thank you for your time!
- Cary
hydrogenskyline.com - the underworld of indie-rock
I think what you have looks great. As a general rule, stripped down and light colors work well. But this is consistent with your branding and I wouldn't be worried about going with what you have. Looks really good. It would be easier for designer to write some code that would change the colors of a specific page. But I don't think you need it here.
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Okay, great! Thanks for this lesson! I'll keep you posted after I push it live!
hydrogenskyline.com - the underworld of indie-rock
Sounds good!
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Hey John and Friends
Update on my gift for a gift: ONE package sold
Here's the progress format: Initially I had a great response from people who were "interested" in getting one of these. I started a small push a week before Thanksgiving with FB posts and running an ad on them. I added tracking pixels and then by Black Friday I did a bigger push and enabled my re-targeting. I supplemented all this with a bi-weekly broadcast through aWeber until the last couple weeks which I made weekly.
I got decent reach right away, and a lot of engagements, but no bites on the deals for a long while. I tried a couple different methods of posts and broadcasts - using the biggest selling point of "new music" being released, but aside from positive likes, shares, and comments, nothing really hit home.
I'm running this until the 20th to see if maybe some last minute people will get on board, but because there is some shipping, I don't want to promise things getting there before Christmas without much buffer.
In chatting with a couple online friends about this, they were mentioning the deal seemed cool, it's just that they couldn't think of anyone they wanted to give SPECIFIC music to ... especially since we're not some billboard phenomenon. What I gathered from these conversations was the deals seem like they would be more appealing as self purchases rather than gift purchases that got free stuff.
I will probably try releasing these packages differently as sort of an "Extended Chrsitmas" deal, but I'd like to hear some others' thoughts. How did this campaign work for anyone else and does there seem to be any glaring flaws in my breakdown?
Thanks!
hydrogenskyline.com - the underworld of indie-rock
Hey Cary,
That's a bummer to hear. This approach has worked well for many, both as a Christmas promo, and just a general promo. Hopefully some folks will chime in with some results.
But like anything, it comes down to audience size, the relationship you ultimately have with that audience, and the way the offer itself is presented. Hopefully things turn around for you on this one.
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Yeah, I agree Jon.
I also think it may come down to some other variables with the music itself as well as this being the first attempted run. But, like I said, I'm going to try taking away the gift part and selling the new music along with some packages to see if that works any differently. Almost as an immediate upsell.
We shall see, and I'm definitely going to try it again next year, or when I find another angle to use it in, because I know I would TOTALLY buy into getting free gear from a band I like while promoting them to people I think may love the music.
hydrogenskyline.com - the underworld of indie-rock
Sounds good. Keep us posted.
Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.