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Ads - getting closer but not quite there yet!
October 9, 2018
12:43 am
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Hi John,

So, further questions on facebook ads.

The good news is that my squeeze page is now converting at around 36-40%. That's for Florence and the Machine's audience, which is the latest audience I'm trying. But clicks were about 70 cents, which meant that subs cost me $2.25 after 5 days, so I still don't feel like I've found my audience. I'm going to try a couple more bigger audiences before perhaps doing your video/lookalike audience suggestion, combining smaller audiences.

Some of the smaller audiences I've tried of artists that feel really akin to my music were getting clicks at around 30cents. But I'm wondering- is the cost of link clicks typcially cheaper if you're going for traffic (which I was then), as opposed to conversions, or does it not work like that ?

I also have a question about traditional split testing (as apposed to dynamic creative) which I haven't actually used yet. I have been honing down elements of my ads by using the single best performing image and headline, whilst still playing around with various text options, within dynamic creative. I wondered if there's any difference between testing different bits of text against the same image & headline, using dynamic creative, and doing a few different static ads within the same ad set, testing different bits of text? Does it work in exactly the same way, or are there benefits to doing one or the other?

Big thanks,

Karen

October 9, 2018
10:53 am
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Karen Grace said
Hi John,

So, further questions on facebook ads.

The good news is that my squeeze page is now converting at around 36-40%. That's for Florence and the Machine's audience, which is the latest audience I'm trying. But clicks were about 70 cents, which meant that subs cost me $2.25 after 5 days, so I still don't feel like I've found my audience. I'm going to try a couple more bigger audiences before perhaps doing your video/lookalike audience suggestion, combining smaller audiences.

That's great that your page is converting so well. I actually do think you have found a great audience if you are converting that well. My guess is that some tweaks to the copy in your ads might improve things, or tightening up on the demographics. Or possibly letting it run longer if it's only been 2 or 3 days. Sometimes things really improve after a longer run. What is your relevancy score? I'm guessing it is around 7 with prices like that. If you could bring that up to around 9 you should be looking pretty good in terms of prices.

Some of the smaller audiences I've tried of artists that feel really akin to my music were getting clicks at around 30 cents. But I'm wondering- is the cost of link clicks typcially cheaper if you're going for traffic (which I was then), as opposed to conversions, or does it not work like that ?

It doesn't work like that by design, but it can work like that in reality. Again, I'd ask what the relevancy score was on those.

I also have a question about traditional split testing (as apposed to dynamic creative) which I haven't actually used yet. I have been honing down elements of my ads by using the single best performing image and headline, whilst still playing around with various text options, within dynamic creative. I wondered if there's any difference between testing different bits of text against the same image & headline, using dynamic creative, and doing a few different static ads within the same ad set, testing different bits of text? Does it work in exactly the same way, or are there benefits to doing one or the other?

Big thanks,

Karen  

If you stay in Dynamic Creative the whole time, the algorithm spends more time learning, so your ads can stay in fluctuation for longer, in my experience. Once you come out of dynamic creative the algorithm's sole job is to hone in on an audience.

This is why I eventually take it out of the dynamic creative mode.

Hope that helps.

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October 10, 2018
9:00 pm
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To confirm something you just said John:

You use a dynamic creative ad, then when the best combination is found, you use a static ad so that the FB algorithm refines the audience?

Do you have to specifically take the ad out of dynamic creative mode, in order to allow the algorithm to focus on audience selection?

 

Karen:

running dynamic creative, I've found changing the button description and photos made big differences. Changing the button from "Learn More" to "Download" or "Listen Now" made big changes, for example. Are you testing those elements?

October 11, 2018
10:48 am
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Hey Karen,

You don't need to take it out of dynamic creation for it to learn. But when it is in dynamic creative it is trying to learn a lot of things. When all of the creative elements are static, it's only job is to hone in on an audience that converts. So eventually, it would be my goal to get out of dynamic creative.

And yes, I test buttons all the time. I find learn more and subscribe to pretty consistently be the best performers, and I've seen this across many different artists and projects. 

What have you found?

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October 11, 2018
8:46 pm
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"Listen Now" : subscribers = £0.66

"Download": Subscribers = £0.82

 

I just found some button options by scrolling down that I hadn't seen before - thanks for pointing those out John. Testing a couple more buttons and seeing if I can bring that subscriber cost down a bit more! 

October 11, 2018
11:39 pm
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Hey John/Sam

Thanks for your responses. I have more questions coming up, but first- just so you know John, it was Sam Russel who asked the latest questions in this Insider Triangle :).

Sam- thanks for your thoughts- yes I've been changing up images a lot and have focussed on testing 'learn more' and 'download' for buttons, but thanks for alerting me to the fact I can experiment with more of these than I have been.

All hail the testing tree! May it bear much fruit...

Karen 

October 12, 2018
12:11 am
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OK more questions for you John. I'll break them into two messages in case they are too bombardy and you want to tackle them one at a time - thanks ...

Thanks for your thoughts above, that maybe Florence and the Machine is my audience after all. I don't have relevancy scores yet as I was testing the audience using another round of dynamic creative having honed in once on demographics, images, headlines and buttons, but wanting to test more ad text. I feel like I've tested a lot of different bits of ad text already, and the cheapest one (looking more closely) came out at 49 cents for link clicks. That was "The playful intelligence of Regina Spektor meets the charm of the 'Amelie' soundtrack." So perhaps I'll test a couple of variations on that theme in static ads, to see if small tweaks to wording etc make a big difference.

The last DC round I did for five days- I assumed the prices will have settled by then but can it take longer than that?

Regarding split testing static ads - out of interest, are they shown to the same people to see which elements they prefer? Or is it that facebook shows different ads to different but similar people and compares the behaviours that way? Partly I'm wondering if this affects the budget, so for example if I split test do 2 static ads for an audience of 100,000, do I assume half the audience will see each ad, so assume each audience is 50,000 and adjust the budget accordingly? 

***

October 12, 2018
12:23 am
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***

I'm also doing a little experiment with a small audience that is really akin to my stuff (Laura Marling). I've already tested with her quite a lot and have just done 3 days of dynamic creative ads, and already the cheapest ad text is getting me subscribers at 92 cents which the first time I've got it to that dream price :). There are a few other audiences like this that I have a strong gut feeling will get me cheap subs, so I'm aware I could experiment with your idea of bringing them all together, doing an ad with my music video and creating a lookalike audience of people who watch it. But wanting to understand this better first. It would be great to understand why I would do this instead of just setting up lots of little audiences and cycling through them slowly with small budgets? I'm partly asking this as I've already done some testing with them so I feel like in a way I've already invested somewhat in getting data.

I'm also considering widening out my audiences beyond the usual US/UK/Australia Canada, to help broaden out the numbers. I know going worldwide is a bad idea, but looking at some of the artist's audience insights, I notice that Agnes Obel for example has lost of fans in Denmark and France. I'm wondering whether to test these audiences - I'm guessing that language barriers might be an issue - do you have any experience of testing countries that don't have English as their first language?

Aside from all this, I'm wondering whether the above ideas are just more complicated than they need to be and I'm still hoping I'll find a big audience that works really well for me. Even Florence and the Machine hones down from 5 million to 130,000 after demographics are accounted for. And I'd rather find an audience where it works for both men and women, perhaps in addition to going with Florence women. Gonna try Bjork as I think I have some good ideas for ad text ...

Thank you.

Karen

October 17, 2018
2:56 pm
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Sam Russell said
"Listen Now" : subscribers = £0.66

"Download": Subscribers = £0.82

 

I just found some button options by scrolling down that I hadn't seen before - thanks for pointing those out John. Testing a couple more buttons and seeing if I can bring that subscriber cost down a bit more!   

Hey Sam, sorry that I addressed my last post to Karen. Got my wires crossed. That's interesting. I have never had a winning campaign with Listen now. Download usually isn't my best performer either. But each ad and audience is different. Those are great prices.

Good luck on bringing down the prices even more. I know what you mean about scrolling... I missed those buttons for ages before I saw that they were there.

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October 17, 2018
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Karen Grace said
OK more questions for you John. I'll break them into two messages in case they are too bombardy and you want to tackle them one at a time - thanks ...

Thanks for your thoughts above, that maybe Florence and the Machine is my audience after all. I don't have relevancy scores yet as I was testing the audience using another round of dynamic creative having honed in once on demographics, images, headlines and buttons, but wanting to test more ad text. I feel like I've tested a lot of different bits of ad text already, and the cheapest one (looking more closely) came out at 49 cents for link clicks. That was "The playful intelligence of Regina Spektor meets the charm of the 'Amelie' soundtrack." So perhaps I'll test a couple of variations on that theme in static ads, to see if small tweaks to wording etc make a big difference.

The last DC round I did for five days- I assumed the prices will have settled by then but can it take longer than that?

It definitely can continue to change after 5 days. I've had things continue to change for weeks. But 5 days is a good amount of time and will usually get you some good info..

Regarding split testing static ads - out of interest, are they shown to the same people to see which elements they prefer? Or is it that facebook shows different ads to different but similar people and compares the behaviours that way? Partly I'm wondering if this affects the budget, so for example if I split test do 2 static ads for an audience of 100,000, do I assume half the audience will see each ad, so assume each audience is 50,000 and adjust the budget accordingly? 

***  

Usually I am using a static ad, once I have figured out what creative elements will perform best, using dynamic creative. So there would be no variations of the ad to split test. Once ad in each ad set. If you want to test multiple audiences you create multiple ad sets. You can test different static ads by creating multiple ads within the same ad set and they would get distributed to the same audience randomly.  used to do this before DC, but I no longer do.

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October 17, 2018
3:07 pm
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Karen Grace said
***

I'm also doing a little experiment with a small audience that is really akin to my stuff (Laura Marling). I've already tested with her quite a lot and have just done 3 days of dynamic creative ads, and already the cheapest ad text is getting me subscribers at 92 cents which the first time I've got it to that dream price :). There are a few other audiences like this that I have a strong gut feeling will get me cheap subs, so I'm aware I could experiment with your idea of bringing them all together, doing an ad with my music video and creating a lookalike audience of people who watch it. But wanting to understand this better first. It would be great to understand why I would do this instead of just setting up lots of little audiences and cycling through them slowly with small budgets? I'm partly asking this as I've already done some testing with them so I feel like in a way I've already invested somewhat in getting data.

Congrats of getting under $1. That's a big win. The suggestion of creating lookalike audiences goes back to when you were having problems finding an audience. You don't necessarily need to do that at all. However, in the long run, having a lookalike audience in the mix will be of great value to you. However, the best lookalike audiences are made up of customer emails. But you'll need to wait until you get enough customers. If you are doing great the way you are, then there is no reason you can't skip lookalike audiences for now. Sometimes they work great, sometimes they flop miserably. The biggest reason lookalike audiences are worth developing is because they are huge. 2 million minimum in the US. And they can last you for years.

I'm also considering widening out my audiences beyond the usual US/UK/Australia Canada, to help broaden out the numbers. I know going worldwide is a bad idea, but looking at some of the artist's audience insights, I notice that Agnes Obel for example has lost of fans in Denmark and France. I'm wondering whether to test these audiences - I'm guessing that language barriers might be an issue - do you have any experience of testing countries that don't have English as their first language?

I have done some advertising in non English Speaking countries, but not a ton. It has never worked out for me. But there is no harm in trying if you can stomach the risk. But make sure you set things up so you can track the sales and see if these countries convert. Some countries will bring in subs, but not sales. I guess my thinking has always been that there is so much traffic out there in English speaking countries that it is best to target countries that stand the best chance at connecting with your copy, seeing as it's in English. But again, if you can stomach some risk, go for it.

Aside from all this, I'm wondering whether the above ideas are just more complicated than they need to be and I'm still hoping I'll find a big audience that works really well for me. Even Florence and the Machine hones down from 5 million to 130,000 after demographics are accounted for. And I'd rather find an audience where it works for both men and women, perhaps in addition to going with Florence women. Gonna try Bjork as I think I have some good ideas for ad text ...

Thank you.

Karen  

I do think you might be complicating it unnecessarily, but it's not crazy. Up to you, for the reasons stated above.

Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.

October 18, 2018
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Thanks very much for all this. 

OK gonna run a few more ads now, including one left-field one based on a throwaway comment you made in the copywriting course of using the 'message in a bottle idea' for ads too. I've got really creative with it! Could be a flop but gonna give it a spin !

Have a good day.

Karen

October 18, 2018
9:43 am
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PS it just dawned on me that I could be experimenting with placements more since my audiences tend to be small. I haven't tried instagram yet (don't even have a pro account yet!). What would you say is the obvious thing to experiment with to get a wider reach along these lines ? I don't know what half the things mean in the 'edit placements'. Should I start by trying instagram feeds and stories? Are there issues I should be thinking about regarding reaching the same people on both platforms? Maybe it's good as people need to see things a few times? 

October 18, 2018
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So far I've only done facebook right column and feeds ...

October 18, 2018
11:41 am
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Re: Message in a bottle ads.... Sounds good. Let us know how they go.

Re: Instagram... yes, these days I start every DC campaign with all placements. Instagram has been performing better and better for me and I rarely turn it off anymore. That said, Facebook is still always the best performer for me. So yes, I would try going wider to test, especially with Instagram. You do not need a business account. I don't use one and don't really want to right now.

The placements that I usually end up turning off are things like market place, instant articles, and partners.

There is not much to stress over with the other platforms. Just give it a go and see how they perform. If you have something that is working, you could just clone the ad set, but only target Instagram. Just make sure you do it in a unique ad set within the same campaign. I would target everything in Instagram then look through your performance reports to see what did best.

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October 19, 2018
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Thanks re: instagram. 

The way things are going, I think I'm going to end up with a collection of different ad sets with various small audiences/small budgets, all adding up to a total audience of around 200,000 or so...

I'm not sure if you can answer this, but if I get my subs down to a dollar average for a combined audience of around 200,000 as above, how long do you think it will last me (vaguely) assuming I'm putting in $20 a day in total? As in 6 weeks/ 6 months/ a year? It would be handy to start thinking about the bigger picture soon ...

Thanks,

Karen 

October 19, 2018
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It's really hard to say. Some of your audiences will last a few weeks, others might last a few months. So many variables. It won't be years. More likely a couple of months. But they will all peter out at different times. But often you can get more life out of them by just creating an identical campaign from scratch and running traffic to the same audience, because it resets FB's algorithm and gets you back into that tier 1 segment.

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October 19, 2018
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OK thanks for the general idea.

Another question re: testing: Is it advisable to exclude warm traffic when trying variations of ads on the same audience, to get me cleaner results? Because I'm testing so many different approaches on the same audiences, I'm wondering whether it's good or bad that they might remember me. Maybe a mixture of both?!!

I feel like I'm getting slowly closer to getting 2 or 3 audiences adding up to 200,000 or so. I can't bloody wait for that milestone- it's taking so much testing !!! 

It would be great to set up more audiences to really scale up the budget after that. Ideally once I have my patreon thing set up, I'd hope to be getting a few fans a week on board with that, otherwise it wil feel a bit glacial ...

I'm baring in mind the video lookalike thing, as a big audience would be a dream after all the fiddling around I've been doing. You mentioned I'd need thousands or even tens of thousands of views for it to work. Can you give me any kind of vague ball park figure as to how much this might cost? Sounds like it could cost a few hundred $? I need to weigh up whether it's worth the risk...

I also wonder how many customers is a good number to base a big lookalike audience on? 

Big thanks,

Karen

October 19, 2018
11:58 pm
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PS one more numercial question. Am I right in thinking that the cost per click on an ad is a mixture between the click through rate per impression and how many other people are going after that audience at any given time? Thanks. 

October 20, 2018
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P.P.S. I noticed that for one of my campaigns, only half the women hung around for the landing page view after having cliked (so impatient, us females ha!). Presumably this can be addressed? What can I do to speed up my website? Thanks.

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