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October 26, 2021
2:46 am
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Ah OK, thanks John. I've got Convertkit tied to a few projects at the mo, so I'm going to make it work (I like their automation features), but that's useful to know there's nothing in the subject line per se. I'll do some research on spam! Hope you're having a good week 🙂

October 26, 2021
3:58 am
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Just as a quick coda to this, I've solved the spam mystery......I'd set the sender e-mail in Convertkit as my Gmail account, which of course isn't very professional! When I amended it to my web domain, the e-mail no longer ended up in junk, so that's all good!

October 26, 2021
7:45 am
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Gotchya, glad to hear it. You definitely don't want to use a free email for sending. You also want to verify your domain via the DKIM and SPF records. I'm surprised convertkit even let you do it with a free email address. This is always problematic. Most services are forcing clients to verify their domains and setting up the DKIM and SPF records, which you can't do with a free url. This is very important for deliverability. There was a time when it wasn't, but it is now.

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October 26, 2021
11:06 pm
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Thanks John! I'll be honest, I'd not heard of the DKIM/SPF records. I'm doing a little bit of internet research, but if you know of any good "idiot's guide" type websites that explain the process very clearly, I'd be very grateful for the recommendation! The e-mail domain I'm using is tom@tomocwilson.com, which is tied to a website I created with Bandzoogle. Is it possible that the domain might already be DKIM/SPF verified, or is this definitely something I'd need to register myself? 

October 27, 2021
7:45 am
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I have a lesson here in the Insider Circle on DKIM and SPF: https://www.mmmanifesto.com/in.....m-and-spf/ - But it it's focus is setting the records up with aweber.

All your basically doing is establishing a record behind the scenes that tells the different email clients out there that the person sending from this domain actually owns the domain. And we prove this by creating records through our host. But there is always a manual step that requires you to get your registrar and your email marketing tool to communicate, so I can't see how it could be set up automatically.

Some of the lower quality email marketing tools don't require this verification, as it only became the norm about a year or two ago. But it's a mistake not to verify your domain.

While I don't agree with their assessment of who the set up "is best for", ConvertKit does offer instructions here: https://help.convertkit.com/en.....il-sending

You will likely need to do a bit of back and forth with the support from both companies. But it should be doable.

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October 28, 2021
9:42 am
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Wow, OK, thanks John, looks complex! Yes, Convertkit are probably setting the bar overly high in terms of who it's for. On the other hand, this does seem a very complicated process that I wouldn't want to screw up, so I'd need to spend some proper time getting this right. My first test funnel is pretty much ready to go, but I'm wondering if I should delay it by a week or so - totally doable! - while I get my head round DKIM/SPF. However, it's unlikely I'd get 1000s of new subscribers this time round, so I won't be sending out that many e-mails. Would you still advise getting the DKIM/SPF sorted first? As I mentioned, the test e-mail stopped going to spam after I switched the domain, though I guess there's no guarantee this would always happen. What kinds of issues would you expect non-verified domains to encounter? 

October 28, 2021
10:22 am
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Hey Tom,

I'm a big believer in "ready, fire, aim". So if they allow you to do it then I'd just start now, and refine as you go. DKIM and SPF is not as hard as it sounds. With Aweber and a traditional host it only takes 10 minutes or so. I would start by contacting Convert Kit's support and see if they can humanize the process for you. It's doable. It should be done, but it's also not like everything is going to completely break if you don't do it right away.

Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.

October 30, 2021
8:37 am
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OK, great, thanks John. Yes, that sounds like a good way to go, thank you!

November 1, 2021
10:36 am
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Anytime! 

Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.

November 1, 2021
11:49 pm
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Hiya John, hope you had a nice weekend. Due to the time constraints around my band project (we're launching our debut single in December) I decided to go ahead and launch my back catalogue test funnel to get some experience of using the software and analysing the results. It's only been running a couple of days, so too early to draw definitive conclusions. The most interesting part of the results so far, however, is the age and gender distribution, with an overwhelming number (41%) being men in the 44-55 category. The second highest was women in the 41-55 category, but that only came in at 17%, and all the other age brackets showed a more even gender split but a much lower overall percentage share. 

My plan, once the campaign has finished, is to refine using the method you described in the (very useful!) Dynamic Creative video. Obviously it's too early to say for sure, but if I continue to get similar results, would you advise focusing purely on men aged 41-55? Or do you think some of the lower numbers should be included too? Do you have a percentage threshold you usually look for when deciding the parameters for follow-up campaigns?

For context, the objective was set as Traffic rather than Conversions, as will be the case for my follow-up campaign (due to budget considerations). I'll be working with a bigger budget in December though.

Thank you!

November 2, 2021
11:01 am
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I try not to filter out ages unless the results align with my expectations, or the less popular age groups perform so terribly that they drag down my results. Reason being, often we get the most engagement from a specific age range and gender because they are just more pre-disposed to respond to this kind of advertising. It doesn't mean that they will be the only age range to buy. Sometimes it does, mind you, but not always. It's also important to be aware of the fact that those who click might not always be the most likely to buy. 

That said, it's data, and all data is valuable, and it may very well be that this age range and gender is consistent with your ideal fan.

I guess what I'm trying to say is: This is good. Keep an eye on that data and see if it continues to trend like that, especially when it comes to sales, but don't rush to cut out potentially valuable segments unless the data and your instincts suggest that it's time to do so.

Make sense?

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November 2, 2021
11:23 pm
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Thanks, John, yes that makes sense! You make some very good points I hadn't considered re certain demographics being more predisposed to click, and clicks not necessarily equating to who is most likely to buy. I'm glad you said this, as, yes, it's probably a good idea not to cut people out at this stage, especially as my organic fanbase has a much wider age range (though of course there are numerous variables that could account for that!). 

Have a great week 🙂

November 3, 2021
8:48 am
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Glad I could help 🙂

Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.

November 4, 2021
11:01 am
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Certainly! Quick followup, actually....a weird quirk of this campaign is that I've had quite a few subscribers who have opened my introductory e-mail, but haven't clicked on the link to get the music. I know the automation is set up fine, because I've had three subscribers click on the link, get tagged, and then progressed to the next e-mails in the sequence, so perhaps something is off with my wording, but I do find it odd that someone would sign up for music, and even open the e-mail with it in, but then not actually click on the link. I've included the wording of the e-mail below, and would be very interested to hear your theory on this (though of course it's impossible to be absolutely certain what's going on - no worries if nothing springs to mind!).

Dear {{ subscriber.first_name }}

Thanks so much for your interest in my music. You can access your free track . 

Keep an eye out for future e-mails from me, as I'll be writing to keep you posted on gigs, videos, new music, anecdotes...you get the drift!

If you'd like to say hi, I'm at tom@tomocwilson.com. You can also follow my activities at https://www.facebook.com/tomocwilson and https://twitter.com/TWilsonComposer.

Warm wishes,

TOCW

PS - If you like what you hear, and would like to hear more music from the album, you can do so .

November 4, 2021
11:02 am
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Oh, sorry, for the embedded Tweet stream in that last message - that isn't displayed in the e-mail itself!

November 4, 2021
11:42 am
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Hey Tom,

Do you have confirmed opt in or off? And what is the percentage of opens vs clicks, and how many subscribers are we talking about here?

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November 4, 2021
10:42 pm
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Hi John,

We're talking about a tiny sample of subscribers! I need to address that at the level of the squeeze page/objective, probably, as my click rates haven't been bad. And actually, I realise some of the data I quoted to you before was based on some older tests I ran. For the current campaign, I have double-opt in on, but that happens before they receive the opening e-mail - they click to sign up, click to confirm their subscription, and then they get the introductory e-mail. So the stats are as follows:

- 322 link clicks.

- 5 confirmed subscribers.

- 2 subscribers opened the e-mail but didn't click the link.

- 1 subscriber opened the e-mail and clicked on the link.

- 2 subscribers didn't opent he e-mail.

Obviously the biggest problem here is the number of subscribers. But I do find the numbers not clicking the download link confusing!

November 5, 2021
11:10 am
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Thanks Tom,

With stats like that, I think you really need to switch your objective to conversions rather than clicks.

322 links and 5 subscribers is so horrible as to leave me concerned that you are getting bombed by bots or click farms.  That's a 1.5% conversion rate and it's incredibly bad. But I've seen things like this happen where there are almost no leads when traffic is the objective, and then suddenly the same ad and squeeze page converts at 30% when the objective changes. I think you need to do that.

Bots were my original concern which is why I asked the question, and seeing your click to subscriber rate, I'm even more concerned about it. There are bots that can even click confirmation emails (though not that common), but they won't continue on beyond that, which might be why you see what you see.

That said, it could also be far less sinister, and perhaps something in your image and copy is just attracting click for the wrong reason. 5 subscribers is statistically insignificant and no conclusions can be drawn there. It could be bad luck. But 5 subs out of 322 link clicks is not statistically insignificant.

Try changing your objective and see what happens. I know it's more expensive, as it does require a minimum budget of $10/day and even that is low, but whatever results you get, they will be better than what you are seeing. Even if you just do this as a test, it will be worth doing.

Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.

November 7, 2021
12:02 am
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Thanks John. Yes, it's pretty bad, and in fact I decided to switch the campaign off early. What you're saying about conversions makes perfect sense, so yes, that's the next thing to try. Luckily, this campaign was a total loss-leader experiment to get me used to using the software, so trying a low-level conversions campaign will be a valuable next step in that process, even if it's just for a few days with a small budget. 

What you say about bots and clickfarms is very concerning though, and it sounds feasible, unfortunately. As I understand it, for a private individual the main risk is fraudulent clicks and associated costs, rather than leaking of personal data, but that's still pretty bad! Do you have any advice on preventing this kind of thing in future? 

November 7, 2021
8:32 am
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Hey Tom, 

Yes, the only real risk is spending money on low quality traffic. If you turn confirmed opt-in on and optimize for conversions, that should take care of 90% of it. The biggest risk I see is with traffic campaigns. What happens is that those low quality accounts have a footprint, and because they click so readily, Facebook sometimes ends up cloning that audience and the algorithm just keeps feeding you lower and lower quality clicks. But that certainly doesn't happen all the time and you don't see it in the same way with campaigns that are optimized for conversions.

Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.

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