Hey John and Steve, hope you guys are great-
I want to sell digital copies of my albums as well as physical copies if someone wants to buy it. Do I just do this in Paypal by asking for their mailing address after they order, or do I have to initially make a separate order button for physical CDs? Thanks y'all!
Hey Brian, I'd have to dig into the button options to see how it could be laid out. I think you can do it with a single button by creating an option for physical and digital, but I believe if you do it that way you would need to ask for shipping information for both options, even though you don't need it for digital. The alternative would be to lay out two buttons side by side.
See the example below.
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Awesome, thank you. On a related note, you had mentioned once a method of selling where its like: "Buy the digital album for 9.95", and another button that says "Buy the physical album for 14.95", and a third button that says: "Buy the digital and physical album for 14.95"... Its some tactic that I can't remember the name of, whats that called? Am I getting the idea right?
That's right. I don't think I mentioned the name but it's called "The Decoy Effect".
From the web: "In marketing, the decoy effect (or asymmetric dominance effect) is the phenomenon whereby consumers will tend to have a specific change in preference between two options when also presented with a third option that is asymmetrically dominated. An option is asymmetrically dominated when it is inferior in all respects to one option; but, in comparison to the other option, it is inferior in some respects and superior in others. In other words, in terms of specific attributes determining preferability, it is completely dominated by (i.e., inferior to) one option and only partially dominated by the other. When the asymmetrically dominated option is present, a higher percentage of consumers will prefer the dominating option than when the asymmetrically dominated option is absent. The asymmetrically dominated option is therefore a decoy serving to increase preference for the dominating option. The decoy effect is also an example of the violation of the independence of irrelevant alternatives axiom of decision theory."
In other words... When you have two options you get a split result. By adding a third "decoy" option, your prefered option becomes the more obvious choice.
The site I mentioned using it was the Economist.
Attached is a screenshot of their offer. When you ask a room full of people, would you like the cheaper digital version or the more expensive physical version people are about half and half. When you add a third option that offers both for the same price as the physical option, the overwhelming majority goes for the more expensive option. In this instance the regular physical option is the decoy. No one is going to take that option but by having it everyone goes for the more expensive choice where they wouldn't otherwise.
As musicians we could do the same thing with physical. $10 for digital, $15 for physical, and $15 for digital and physical. Or whatever prices you wanted.
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I love this stuff, thanks for sharing! A bit off topic, but what is your favorite non-music marketing related book/podcast/thing?
Non music marketing related or just non marketing related? I listen to several podcasts a day and am always working my way through a couple of books simultaneously, so I have a lot of favorites.
I'm a huge craft beer fan and spend a lot of time listening to podcasts in that space. The Brewing Network is a big favorite.
I also just finished listening to the Serial Podcast. The first season was amazing.
Last great book I've read? Hmmm, probably "American Kingpin: The Epic Hunt for the Criminal Mastermind Behind the Silk Road by Nick Bilton "
I could go on and on.
How about you?
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I was referring to non music marketing related books or podcasts but thats awesome! You mentioned you were a craft beer brewer in one of the MMM 4.0 videos and then I saw your share for New Zealand Brewer shortly after. Hope you don't mind but I checked out the 1st episode - ever since I've been telling people, "You know this is the 1st time since prohibition that we've exceeded the number of microbreweries we had back then." Good stuff.
I'm a big comedy fan and currently my favorite Podcast is WTF by Marc Maron - he interviews tons of musicians as well as comedians, and Barack Obama even stopped by his garage for a talk in 2016.
But in terms of my original question I'm a huge Gary Vee fan and was just wondering who you learned from in terms of the non music marketing space - I find it all pretty fascinating (BTW just realized I should have asked this question in the Internet Marketing General Discussion Forum, my bad!).
All good. And thanks for clarifying. Thanks as well for listening to the NZB Podcast. It's the first new project I've done like that in a while and I'm really enjoying it. Fun to be doing something in a different space with less pressure. I just got my first sponsors so it;s already making money and getting a decent number of regular listeners.
When it comes to music marketing, there are really none that I listen to or learn from so everything I absorb is in the general marketing space.
Gary Vee is great for customer service spirited stuff.
I like Ryan Deiss a lot as someone who's business model I hope to more closely emulate.
Frank Kern was a big one in my earlier days. He and Dan Kennedy taught me a lot about copywriting.
Chris Rempel is a fantastic copywriter and he taught me a lot, but he is in services now more then education.
This are probably the big ones for me.
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Thats awesome man, congrats! That right there is cool.
Of those four guys I've only checked out Gary Vee. He def. rocks, although I haven't heard him talk much about sales funnels (then again I haven't read his books, just seen his daily vlogs). Thanks for the suggestions!
RE the decoy effect:
Well, this really isn't the decoy effect but it reminds me.... this may seem off the wall, but would it be a cool idea to add a drop down menu to the add to cart button to give them an option of tipping? To my knowledge it'd have t be a fixed tip amount if I did this with the add to cart button, but I have a feeling that some people who buy the upsell would want to then theoretically "throw some more money in the guitar case", if they could. Why not give them a chance to?
This idea was floating around in my head, just wanted to see what you thought about it. Thanks man!
Yeah, Gary Vee seems to be more focused on customer service and the idea of finding ways to treat people well and give them what they want. It's not very strategic advice, but it's very inspiring. He's really helped shaped the way I try to run my businesses.
The tipping thing could be interesting. My only note of caution would be that it's one more variable and it could also distract and make people stop to think right before clicking the order button. It'd be the kind of thing I'd want to split test and see which order button made more money. Could be a success though.
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